About Us

FurMumma is a professional pet sitting business serving Albury, Wodonga and surrounds. Emma launched the business in early 2018 after struggling to leave her pets in the care of family and friends while they took a 4-day long weekend to Bright. Noticing other pet owners also finding it difficult, she recognised a need for a “surrogate fur mum” to step in to care for the pets while also taking the guilt and anxiety from the pet parents, so they would be able to enjoy their time away knowing their fur family were being well looked after.

Our 5 core values are trust, care, responsibility, communication and respect which underpin everything we do. We use user-friendly pet sitting software to communication with our clients and provide notes, photos and a checklist of tasks completed after each service.

Think of us as a support network for your pets. Providing services to cater to the lifecycle of your pets needs. We offer home visits to care for your pets in their own environments, regular or once-off dog walking, boarding in our home for those pets that need that bit more, pet taxi both locally and interstate, dogs day out adventures to fill your pups cup and pet wedding assistance so you can have your best mate right there with you on the big day. We are committed to our clients and will continue to grow and expand our services based on what is needed to support you.

We have a client base of nearly 300 pet parents and over 500 pets who use our services once in a blue moon, a few times a year or 3 times a week. There is a reason they keep coming back to us – we focus on what is important – service, communication and care. Read more about what our existing clients have to say on our testimonial page.

Our team

Emma Hargreaves

I’m 30 and live in Albury, NSW with my husband Kyle and our 3 fur-kids, Denzel the Cocker Spaniel, Silas the Schnauzer x and Cheesecake the Tabby x Torti. I’ve lived here all my life and feel deep roots to this community.

I’m a bit precious when it comes to my pets so creating this brand and offering has really been a form of serving myself and what I have struggled with as a pet parent.

My professional background is in Real Estate and Media Sales but have always found myself drawn to animals. I’ve volunteered for Albury Wodonga Animal Rescue as a Foster Carer and Fundraising & Media Coordinator and have previously owned a grooming business. This will be the third time my path has aligned with animals.

Across 2014-2015 I was nominated for three awards for the Wodonga Red Carpet Youth Awards – Animalia Eco Warrior Award, Environment Award and Youth Ambassador Award. In the 2021 Albury Wodonga Business Awards, I won the Outstanding Young Business Entrepreneur award. Along with this, I am also trained in Pet First Aid and CPR through PetTech.

I enjoy yoga, scuba diving and listening to audiobooks.

Kyle Owens

I grew up in an Army family so we moved around a lot and I experienced places all around Australia, finally settling in Albury Wodonga in 2004. I’m now 32 years old.

Throughout my childhood, I grew up around a variety of animals including dogs, cats, chickens, rabbits, guinea pigs, alpacas, horses. My favourite being my best mate, Prue the Mini Foxy.

Previously I have worked in Retail Management and Hospitality. Both key players in building my customer focus and leadership skills. We will continue to leverage off these as our team grows and expands.

I joined the FurMumma team in late 2020 to assist with the overflow and demand. It has been an exciting change of pace to switch up my days from managing a team in a store to caring for animals. Both fulfilling and fun!

I am also trained in Pet First Aid and CPR through PetTech. We update this training every two years.

In my free time I like to play computer games, paint and create 3D prints.

Outstanding Young Business Entrepreneur

Emma was awarded the 2021 Albury Wodonga Business Awards “Outstanding Young Business Entrepreneur” award.

Why choose us?

  • Registered Australian business (ABN 92 76 8 737 753).
  • Fully insured with public liability, professional indemnity and work cover for our employees.
  • Trained in pet first aid and CPR through PetTech which is renewed every 2 years and each sitter carries a pet first aid kit in their vehicle.
  • Experienced with dogs, cats, rabbits, birds, rats, chickens, ducks, guinea fowl, peacocks, horses, ponies, cows, alpacas, geese, reptiles.
  • We use ‘Time To Pet’ pet sitting software, giving our clients a one stop hub for their pets information, booking services, receiving reports and invoices and communicating with our team.
  • Available over Christmas, Easter and all other public holidays.
  • Active member of the Albury Business Connect and Chamber.
  • Award winning! Emma received the “Outstanding Young Business Entrepreneur” award at the 2021 Albury Wodonga Business Awards.
  • Over 50 client testimonials and a perfect 5-star rating on Facebook and Google.

How does it work?

  • Choose the service that best meets you and your pets needs and consider any add ons that may enhance their experience.

  • Head to our website and submit a booking enquiry via the BOOK NOW tab. We will respond within 24 hours.

  • Set up your account with FurMumma by following the directions sent to your email.

  • Once in the portal, fill out the ‘My Info’ and ‘Pets’ sections.

  • FurMumma will book in your services and arrange a complimentary meet and greet prior to the service start date.

  • Attend your meet and greet and discuss your pets needs and routine. We will also collect a key from you for home visits.

  • Your service begins! We will send you an update with photos after each service. Also keep an eye out on our Facebook and Instagram pages.

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