About Us

FurMumma is a professional pet sitting business serving Albury, Wodonga and surrounds. Emma launched the business in early 2018 after struggling to leave her pets in the care of family and friends while they took a 4-day long weekend to Bright. Noticing other pet owners also finding it difficult, she recognised a need for a “surrogate fur mum” to step in to care for the pets while also taking the guilt and anxiety from the pet parents, so they would be able to enjoy their time away knowing their fur family were being well looked after.

We’ve now grown to a team of 11 in order to keep up with the ever growing demand for the FurMumma experience. Our team members receive two weeks of one-on-one training with FurMumma herself and have continued support in their day-to-day activities. You can rest easy knowing that we are police-checked, trained in pet first aid and CPR and offer full protection under out public liability and professional indemnity insurances.

Our 5 core values are trust, care, responsibility, communication and respect which underpin everything we do. We use user-friendly pet sitting software to communication with our clients and provide notes, photos and a checklist of tasks completed after each service.

Think of us as a support network for your pets. Providing services to cater to the lifecycle of your pets needs. We offer home visits to care for your pets in their own environments, regular or once-off dog walking, boarding in our home for those pets that need that bit more, pet taxi both locally and interstate, dogs day out adventures to fill your pups cup and pet wedding assistance so you can have your best mate right there with you on the big day. We are committed to our clients and will continue to grow and expand our services based on what is needed to support you.

We have a client base of over 400 pet parents and over 700 pets who use our services once in a blue moon, a few times a year or 5 times a week. There is a reason they keep coming back to us – we focus on what is important – service, communication and care. Read more about what our existing clients have to say on our testimonial page.

Our team

Emma Owens

I’m 30 and live in Albury, NSW with my husband Kyle and our 3 fur-kids, Denzel the Cocker Spaniel, Silas the Schnauzer x and Cheesecake the Tabby x Torti. I’ve lived here all my life and feel deep roots to this community.

I’m a bit precious when it comes to my pets so creating this brand and offering has really been a form of serving myself and what I have struggled with as a pet parent.

My professional background is in Real Estate and Media Sales but have always found myself drawn to animals. I’ve volunteered for Albury Wodonga Animal Rescue as a Foster Carer and Fundraising & Media Coordinator and have previously owned a grooming business. This will be the third time my path has aligned with animals.

Across 2014-2015 I was nominated for three awards for the Wodonga Red Carpet Youth Awards – Animalia Eco Warrior Award, Environment Award and Youth Ambassador Award. In the 2021 Albury Wodonga Business Awards, I won the Outstanding Young Business Entrepreneur award. Along with this, I am also trained in Pet First Aid and CPR through PetTech.

I enjoy yoga, scuba diving and listening to audiobooks.

Kyle Owens

I grew up in an Army family so we moved around a lot and I experienced places all around Australia, finally settling in Albury Wodonga in 2004. I’m now 32 years old.

Throughout my childhood, I grew up around a variety of animals including dogs, cats, chickens, rabbits, guinea pigs, alpacas, horses. My favourite being my best mate, Prue the Mini Foxy.

Previously I have worked in Retail Management and Hospitality. Both key players in building my customer focus and leadership skills. We will continue to leverage off these as our team grows and expands.

I joined the FurMumma team in late 2020 to assist with the overflow and demand. It has been an exciting change of pace to switch up my days from managing a team in a store to caring for animals. Both fulfilling and fun!

I am also trained in Pet First Aid and CPR through PetTech. We update this training every two years.

In my free time I like to play computer games, paint and create 3D prints.

Shannae Brown

I’m a creative person who loves animals, adventure and getting outdoors, so this role feels like it was made for me! I grew up around cats, dogs and farm animals, have volunteered as a Foster Carer and now my partner Boedy & I have two beautiful girls of our own – Noa, the German Shorthaired Pointer and Reggie, the Kelpie (who we adopted through Wodonga Dog Rescue when she was 5 months old).

After previously working in photography and marketing, I was ready for a change and was thrilled to find such a fulfilling role with the FurMumma team, offering a really thoughtful and personalised service that allows me to have a positive impact each day. I love making connections with each and every pet and getting to know their unique personalities and quirks!

In my free time I’m studying a Diploma of Emergency Health Care. I also enjoy yoga, reading and weekend adventures with my little family!

Julia Gleeson

My husband, our two children and I moved here from Geelong, Victoria to start our family business – Twin City Harley Davidson.

I’ve been a stay at home mum for the past 8 years and now that both of our girls are at school I decided it was time to find a job that I was passionate about. I’ve always been a huge animal lover, in particular dogs.

We made a decision to not get a family pet until we are more settled in the area, however, I feel like a piece of our family is missing without having a family pet to love and adore.

In this job I get love and adore our clients pets! Animals warm my heart and make my soul smile. I love my new job and I couldn’t be happier.

In my free time I enjoy spending quality time with my family and pottering around in the garden (cuttings welcomed!)

Cheyney Allen

I always envisioned myself working with animals in some type of way, it’s been a dream of mine since I can remember. As a young girl I was always surrounded by all kinds and I loved it, from my grandparents farm animals to your classic domestic pets.

My partner Corey and I have a 3 year old Border Collie named Loki, he’s the sweetest, craziest doggo we’ve met and we both would go to end of the world for him.

I am a very spontaneous and adventurous person. In my free time you’ll find me camping, fishing, hiking, chasing pretty sights & good times or spending time with friends and family.

I feel so blessed to work for such amazing people. Emma and Kyle have welcomed me into such an inviting space I can be myself and do what I love and I am so grateful.

To my clients, feel at ease knowing I am going to show your pets the same love and attention I would show my own fur babe and just know I will go out of my way to protect them and provide the best care I can.

Sara Fairley

I’m currently 29 years old and have lived in Albury all my life. From the moment I left high school, I was determined to work with animals.

I am a qualified vet nurse and work
at a local vet clinic and also a doggy daycare/dog training centre. I live with my partner and my 4 year old son and our 5 dogs, so I guess you could say I live and breathe caring for animals.

I’m extremely passionate about making
sure animals are able to live their absolute best life while they’re here with us for such a short period of our lives, whether that be becoming the most confident versions of themselves or educating the owners on how to have a well-mannered doggy citizen that they can take anywhere with them!

Sophia Zhou-Ambatsidis

I grew up in an Army family so we moved a

I am originally from Melbourne but moved to Wodonga in 2018 and fell in love with the area. I’m now here to stay!

I was very impressed by the services available for pet owners in the area. My chocolate Labrador, Evie, enjoys attending FurMumma’s VIP Pack Day’s Out. 

I am delighted to be working as a boarding contractor! Evie and I are excited to be sharing our home with other’s dogs, giving them a home away from home. 

Additionally, I am also a secondary school English teacher in Wodonga. In my spare time I teach flute privately and I am finishing off my Graduate Diploma in Psychology.

I have also completed Pet First Aid and CPR through PetTech.

Outstanding Young Business Entrepreneur

Emma was awarded the 2021 Albury Wodonga Business Awards “Outstanding Young Business Entrepreneur” award.

Why choose us?

  • Registered Australian business (ABN 92 76 8 737 753).
  • Fully insured with public liability, professional indemnity and work cover for our employees.
  • Trained in pet first aid and CPR through PetTech which is renewed every 2 years and each sitter carries a pet first aid kit in their vehicle.
  • Experienced with dogs, cats, rabbits, birds, rats, chickens, ducks, guinea fowl, peacocks, horses, ponies, cows, alpacas, geese, reptiles.
  • We use ‘Time To Pet’ pet sitting software, giving our clients a one stop hub for their pets information, booking services, receiving reports and invoices and communicating with our team.
  • Available over Christmas, Easter and all other public holidays.
  • Active member of the Albury Business Connect and Chamber.
  • Award winning! Emma received the “Outstanding Young Business Entrepreneur” award at the 2021 Albury Wodonga Business Awards.
  • Over 50 client testimonials and a perfect 5-star rating on Facebook and Google.

How does it work?

  • Choose the service that best meets you and your pets needs and consider any add ons that may enhance their experience.

  • Head to our website and submit a booking enquiry via the BOOK NOW tab. We will respond within 24 hours.

  • Set up your account with FurMumma by following the directions sent to your email.

  • Once in the portal, fill out the ‘My Info’ and ‘Pets’ sections.

  • FurMumma will book in your services and arrange a complimentary meet and greet prior to the service start date.

  • Attend your meet and greet and discuss your pets needs and routine. We will also collect a key from you for home visits.

  • Your service begins! We will send you an update with photos after each service. Also keep an eye out on our Facebook and Instagram pages.

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